Responsible Gaming
Introduction
At 1win, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Online gaming should be a fun, recreational activity with money you can afford to lose. Never gamble with money needed for essential expenses such as food, rent, utilities, or medical care.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use 1win services. In India, the legal age for gambling is 18 years. We are committed to preventing underage gambling and will verify your age during registration. If you are under the legal age, please do not attempt to create an account.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs. If you recognize any of these behaviors in yourself or someone you know, seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount wagered
- Neglecting family, friends, work, or personal responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Gambling to escape problems, stress, anxiety, or depression
- Failed attempts to reduce or stop gambling
- Jeopardizing relationships, education, or career opportunities
- Experiencing financial difficulties due to gambling
Self-Help Tools & Controls
1win provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a specific timeframe
- Betting Limits: Restrict the maximum bet size on individual wagers
- Reality Checks: Enable reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming for a period you choose
- Session Time Limits: Set maximum duration for each gaming session
To access these tools, log into your account and visit the Responsible Gaming section, or contact our support team for assistance.
Support Organizations for India & International Resources
If you or someone you know is struggling with problem gambling, professional help is available:
India-Based Resources:
- All India Gaming Federation (AIGF): Industry body promoting responsible gaming standards in India
- AASRA (Helpline): +91 22 27546669 – Counseling and support for mental health and addiction issues
- iCall Helpline: +91 9152987821 – Mental health support and crisis intervention (24/7)
International Resources:
- GamCare (UK): www.gamcare.org.uk – Free counseling and support services
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and resources
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and prevention programs
- National Council on Problem Gambling (USA): www.ncpgambling.org – Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de – Health education and addiction resources
Call to Action
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a serious condition that can affect your mental health, relationships, and financial stability. Help is available, and recovery is possible.
Reach out to one of the support organizations listed above, speak with a trusted family member or friend, or consult a mental health professional. You do not have to face this alone.
Remember: Gaming should be fun. If it stops being fun, it's time to seek help.